Frequently Asked Questions
Online bookings are available through the link on the home page
Otherwise to make a booking for a consultation or an emergency on the day appointment please contact 0885 778 065.
We endeavour to run on time, however due to the unpredictable nature and complexities of each patient's problem, this is not always possible.
Consultations are by appointment.
Nurse Practitioner appointments are 20 minutes
Doctors appointments are 15 minutes
Physio and Podiatry appointments are 30 minutes
If you think that you may need a longer appointment, please let us know at the time of booking.
If you are running late or unable to keep your appointment please contact us as soon as possible, to enable us to minimize our waiting times and allow another patient to take your place.
Home visits may be available in special circumstances.
Phone advice - is available and will usually be provided by our qualified Nurse Practitioner.
Mallee Border Health Service bulk bill the following:
- All Health Care Card holders
- Pensioners
- Children under 16 years old
- INR clinic patients
- Script only appointments
- Appointments for Renewal of Specialist Referral and PATS forms
NURSE PRACTITIONER APPOINTMENTS
Standard Consult $58.80
(Medicare Rebate $33.80 / Out of pocket expenses $25.00)
Long Consult $74.80
(Medicare Rebate $49.80 / Out of pocket expenses $25.00)
GP APPOINTMENTS
Standard Consult $72.00
(Medicare Rebate $37.60 / Out of pocket expenses $34.40)
Long Consult $107.00
(Medicare Rebate $72.80 / Out of pocket expenses $34.20)
PODIATRY APPOINTMENTS
Initial Consultation $85.00
Normal Consultation $65.00
PHYSIOTHERAPY APPOINTMENTS
Initial Consultation $75.00
Normal Consultation $65.00
We do expect full payment on the day of consultation.
Payment can be made by cash, cheque, credit card or EFTPOS.
Ideally, you should obtain your repeat medication at an appointment with your Doctor or Nurse Practitioner, and bulk billed 'script appointments' are available if this is all you require.
Prescriptions issued without a consultation attracts a $15 fee payable on collection of your script.
EMERGENCIES
For life threatening emergencies call 000.
For urgent problems, please ring Pinnaroo Hospital on (08) 85779222, or
Ouyen Hospital on (03) 50921111.